How to Fix Zoom No Sound on PC [ Guide] - Driver Easy
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Zoom sound not working on laptop - zoom sound not working on laptop.Zoom audio problems on Surface Laptop
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I have a new computer. I downloaded zoom Version: 5. When I'm in a zoom meeting, my violin is not audible. When I test the mic outside of zoom, it registers the violin. It's just in the zoom meeting where it doesn't work. On my other laptop, I have an older zoom client Version 5. The Original Sound setting will be displayed in the top left corner of your meetings, and you need to turn on original sound in the top left corner's Original Sound setting. Thanks for the reply. I did try turning on original sound.
It still didn't work. It's very strange. I have just developed exactly the same problem following an update. Having taught online without issue for over a year it will now not recognise violin or piano with exactly the same equipment. I removed that, turned off all microphone effects and it worked.
Violin came through loud and clear. I hope you can find something similar. Thank you so much fort your help! Between last Tuesday May 24th and today my Zoom now v5. I've gone through everything and it is all exactly as it was last week. My speaking a singing voice come through fine, but as soon as I play violin for my student it is entirely blocked out.
We managed a lesson today, but I demonstrate quite a bit while teaching and so it was not all it could have been. I'm down to only one student via Zoom now, the rest being back to in-person, but still The issue maybe is related to the window's built-in audio processing, the person who play violin can try to disable window's audio enhancement,. I'm running Mac OS For example "Recording" just records with no options available.
Did you u ncheck Echo cancellation? That's the reason you heard the feedback. Please check the Echo cancellation. Yes, echo cancellation has never been in use. As I mentioned - everything worked perfectly for nearly two years, nothing was changed in the settings and then there was an update and suddenly the system doesn't like violins. I can talk, I can sing Something changed in the program. The thing that mystifies is that the settings I've been using worked perfectly until the past week.
Therein lies the rub. What has changed? Zoom's latest update improve the Suppression ability for non-speech, violin's sound is interfering noise by default.
To cover your requirements, you can try the original sound function or set the Suppress background noise to Low, both are more friendly when input is music.
Ok, I'll try it next week. Too bad about the changes as there are MANY people teaching music via Zoom and the "improvements" are ending up being very much the opposite. I'm so sorry you're having the same problem - but I'm also gratified to hear that it's real.
We've been wracking our brains and playing with all the settings and nothing works. I'm really disappointed that Zoom hasn't figured out a "music" option. According to what I am seeing it seems that in an effort to reduce background noise the latest "upgrades" have decided that the sound of a musical instrument is "noise" - ie. It really is unfortunate that they've taken this route given how many countless thousands of musicians are teaching via Zoom now.
I rather hope someone there reads some of these threads and has second thoughts on the matter! Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.
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Did you mean:. Zoom Products Meetings Re: Zoom audio version 5. Zoom audio version 5. Sound settings on both: - Unchecked Automatically adjust microphone volume. Anyone have ideas? All forum topics Previous Topic Next Topic. ZhaofengJia Observer. Hi cvdp, did you enable original sound in the meeting?
In response to ZhaofengJia KathM Listener. In response to KathM. Thanks for writing. I'm sorry you're facing the same problem! Hopefully Zoom figures out a fix. In response to cvdp. Hi- I got mine working! The issue maybe is related to the window's built-in audio processing, the person who play violin can try to disable window's audio enhancement, In the right-bottom toolbar, right-click on the volume icon.
Click Sounds. Did you enable original sound in the meeting? I have been running it without Original Sound perfectly for a year or more. When I have run Original Sound there was a tendency for there to be a feedback loop between my sound and the student and it caused issues.
As I said - everything has worked perfectly until the most recent update, but I'm not sure what changed as a result of that? Sorry, I mean you need to use echo cancellation to avoid feedback when enable original sound. Post Reply. Related Content.
- Zoom sound not working on laptop - zoom sound not working on laptop
Hello AndrewNagel1 ,. Thanks for reaching Microsoft Community and posting your concern here. We're sorry for the delayed response. Audio echo in a Zoom meeting has been common for most devices which have built-in microphone and speakers. There are three possible causes of this issue: A participant has both the computer and telephone audio active; Participants with computer or telephones speakers that are too close to each other; and multiple computer with active audio in the same conference room.
Hope this helps. Was this reply helpful? Yes No. Sorry this didn't help. Thanks, Steven. I'd looked at that article in the Zoom Help Center, but it doesn't seem to address my issue. I've been using the Surface Laptop 3 for Zoom for months with no problems. Three weeks ago this problem started and I cannot stop it by changing the setttings on Zoom. I am in meetings with many people whose mics and speakers are near each other, and no one else is having the problem. That's why I think it's a Microsoft hardware or Windows 10 problem rather than a Zoom problem.
No matter what audio settings I use for Zoom, if I'm using the built-in Realtek audio and mic, I have the problem. The mic picks up the audio from the other meeting participants coming out of my speakers and Windows does not know to cancel that audio out. Zoom then perceives me as the person speaking. I can't hear anyone else, and the person actually speaking hears themself twice. I've been experiencing the same problem and it started out of the blue months ago after having almost no issues with it since getting the laptop in April Zoom support was no help at all.
It's been happening across my entire organization more frequently now, 50 employees all on Surface Pro 3. Seems to help if you turn the speaker volume down, but not much. Thanks for keeping me posted. I'm sorry for the delayed response.
In this case, please give these troubleshooting steps a try to isolate the issue:. Run audio troubleshooter. Make sure to check View Optional features and install all recent updates. Restart the Surface after installing updates. Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Go to Download driver and firmware for Surface , choose your Surface model then click Download.
Choose the. After downloading, run and install the. Run System File Checker in Windows In any event the issue still persists, we suggest to perform a Fresh Start.
It lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. Fresh Start will remove most of your apps, including Microsoft Office, third-party anti-virus software, and desktop apps that came pre-installed on your device. You will not be able to recover removed apps, and will need to manually reinstall these apps later. I had done the diagnostics and updates before posting. I'm currently doing everything shy of the Fresh Start, which sounds scary.
I'll let you know if it's all helped. I have the same issue with my Surface laptop that I just got 2 weeks ago. When I join a Zoom meeting everyone else hears an echo.
If I join the Zoom audio via my phone there is no echo. I'm more than a little frustrated because for the money I spent on this computer I should be able to do basic things like use Zoom! I have tried the things mentioned in the article from Zoom and the items below mentioned by StevenK except for the fresh start since this computer is just 2 weeks old, I don't think I should have to do that!
Thanks, Allison. I was just about to write to Steven, but he'll probably see this here. I tried all the steps he suggested other than the Fresh Start, and nothing has worked. I don't use a docking station, so I doubt that has anything to do with anything. This problem surfaced pun intended this week. When I use the Surface Laptop's built in microphone and speakers and someone else speaks, Zoom picks up that audio from my speaker and loops it. Zoom thinks I'm speaking and cuts off my colleagues.
They hear themselves echoing through my Surface. I hear them as broken up. I've been through all the audio settings in Windows 10 and Zoom and cannot fix. It seems like it can't be a Zoom problem, because Zoom must have worked through this issue that literally every person who isn't using an external mic or headset has. Please let me know if you know how to fix this. I recently bought a Surface Laptop and am having the same issues. Clearly this is something that Microsoft has to fix.
The Surface product line needs to work with all video conferencing platforms beyond Teams. Please fix this or I'll be forced to buy competitors products. Our entire agency works with Surfaces at the moment. Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Thanks for your feedback. How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. Do I need a new computer? This one is only a few months old. Only solution has been to use headphones, which I hate using. In reply to AndrewNagel1's post on February 21, Hello AndrewNagel1 , Thanks for keeping me posted.
In this case, please give these troubleshooting steps a try to isolate the issue: Run audio troubleshooter. Update drivers and firmware Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Of note, I am also using a surface docking station.
Anyone have any other ideas? It appears to be a software related issue with the hardware and how it relates to Zoom. Really hope Microsoft takes a look into this issue. StevenK Is there any evidence that confirms doing this addressed the issue?
This site in other languages x.
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